Carolyn Thornquist

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+1 212 542 6763 direct
New York

Previous Experience

  • Director, Americas Corporate and Investment Banking Head of Operational Risk, Natixis
  • Vice President, Risk Methodologies, MF Global
  • Vice President, Firm Operational Risk Department, Morgan Stanley
  • Manager, Capital Markets, Accenture

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Carolyn Thornquist

Senior Principal

Carolyn assists Promontory clients in identifying and addressing risk and compliance issues. She is a seasoned consultant and project manager with a strong background in financial services and risk management. Carolyn is expert in process redesign, business analysis, issues and quality monitoring, and change management. She has also served as the head of a large bank’s operational risk department and assisted in the integration of two broker-dealers.


Prior to joining Promontory, Carolyn was a director and head of operational risk for the Americas, in corporate and investment banking, at Natixis. While there, she executed all dimensions of operational risk management, including governance, risk and control self-assessments, incident management, key risk indicators, and issue and action tracking. At MF Global, she played a cross-risk-discipline role designing and implementing large-scale projects for compliance, credit, market, operational, and insurance risk. At Morgan Stanley, she led the firm’s key-risk-indicator program for operational risk. Both as an independent consultant and at Accenture, Carolyn developed her expertise in the software development life cycle, business-process design, project management, issues and quality monitoring, and change management.


  • B.A., English literature, University of California, Los Angeles

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