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Cynthia is a 30-year banking veteran with extensive experience in bank governance, risk management, and anti-money laundering. Cynthia works with financial institutions to identify ways in which they can minimize and resolve regulatory and compliance issues, with an emphasis on implementing workable solutions. She currently leads and oversees efforts to improve anti-money laundering controls at U.S. and global financial institutions. Fluent in Spanish, Cynthia has worked extensively with institutions in Latin America and abroad. As a former senior regulator, she offers a unique perspective in anticipating and resolving regulatory issues.
- Helped develop and implement an enhanced anti-money laundering program at one of the world’s largest global banking institutions.
- Led a mock consumer compliance examination of a leading student lending institution, allowing the bank to address potential issues before they were raised by regulators.
- Led an evaluation of the board and management of a publicly held regional financial institution, helping find solutions that allowed the bank to streamline governance, leverage existing skill sets, and best manage growing responsibilities.
Drawing on her deep knowledge of banking industry regulations, Cynthia helps banks self-identify and correct issues before they become a problem. Prior to joining Promontory, she advised bank boards and management as an independent consultant, focusing on resolving regulatory and compliance issues. At the Office of the Comptroller of the Currency, Cynthia served as a Senior Examiner in the Special Supervision Division, where she drafted and oversaw agreements with problem institutions. She played a key role in the resolution of the Bank of Credit and Commerce International and assisted in several bank turnarounds. She also served as Director of Policy at the Texas Department of Banking, where she drafted supervisory policy, oversaw examinations, and acted as an ombudsman to resolve disputes between banks and their regulators. Working to improve coordination between state and federal regulators, she helped draft interstate banking laws responsive to emerging legislation. Cynthia began her banking career as a Loan Review and Credit Officer at a regional bank in Texas. She is fluent in Spanish.
- B.A., Economics and Business Administration (magna cum laude), Vanderbilt University